Last Updated: 03 April 2024


Introduction

Welcome to FlexiClean. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Identification Information: Name, email address, phone number, home address, and payment details.

1.2 Technical Information: IP address, browser type, operating system, mobile device information, and app usage data.

1.3 Location Information: With your permission, we may collect location data to provide location-based services.

1.4 Communication Data: Any information you provide in correspondence with us, such as customer support inquiries.

2. How We Use Your Information

We use the collected data for various purposes, including:

2.1 Providing and managing your account.

2.2 Processing your transactions and orders.

2.3 Improving our services and developing new features.

2.4 Communicating with you about updates, promotions, and news.

2.5 Ensuring the security of our services and preventing fraud.

2.6 Complying with legal obligations and resolving disputes.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties except in the following circumstances:

3.1 Service Providers: We may share information with third-party service providers who assist us in operating the App and providing our services.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

5.1 Access: You can request access to the personal data we hold about you.

5.2 Correction: You can request correction of inaccurate or incomplete data.

5.3 Deletion: You can request the deletion of your personal data.

5.4 Objection: You can object to the processing of your personal data.

5.5 Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Flexiclean
D16 Rd No 2901,Riffa, Bahrain
flexiclean23@gmail.com
+973 3200 8811

9. Governing Law

This Privacy Policy is governed by the laws of Bahrain, without regard to its conflict of laws principles.

We're sorry to see you go! If you wish to delete your FlexiClean account, please follow these steps:


How to Delete Your Account

We're sorry to see you go! If you wish to delete your FlexiClean account, please follow these steps:

Open the App: Launch the FlexiClean app on your mobile device.
Navigate to Settings: Tap on the menu icon and select Settings from the list.
Account Management: Go to the Account Management section.
Delete Account: Select Delete Account and follow the prompts to confirm your decision.

For assistance or any questions, please contact our customer support at flexiclean23@gmail.com or +973 3200 8811.